VMOS Cloud Privacy Policy
Last Updated: October 1, 2024
Effective Date: October 1, 2024
This is the Privacy Policy of VMOS Cloud ("VMOS Cloud"). This policy applies to all VMOS Cloud software applications, websites, and related services.
In general, we are unable to identify users of our software applications and services, and therefore, users are anonymous to us. However, certain categories of data may be collected while using our applications and services, and some of this information may be considered "personal data" under the law. When we collect personal data, we typically act as the "data controller" as defined by applicable law. The specific categories of data collected, the purposes of collection, and opt-out options depend on the application or service you use, as described below.
When we update this Privacy Policy, we will include the date of the most recent update.
How VMOS Cloud Collects Information
VMOS Cloud may receive and collect your information through the following methods:
1.Account Registration:
When registering a VMOS Cloud account, you will be asked to provide information to record you as the owner of VMOS Cloud products. This helps us provide you with services and information.
2.Product Use:
When you visit our website or log into the VMOS Cloud client, we require sufficient information to complete your operations, and our servers automatically collect and aggregate information about your visit. This may include your VMOS Cloud platform account information, IP address, operating system, browser type, and more.
3.Customer Support:
You may contact us via communication channels such as phone or email for technical support or product information, in which case you may provide personal or account information.
Purpose of Information Collection by VMOS Cloud We use this information for certain legitimate business purposes, including but not limited to:
3.1 Providing users with cloud phone products and services.
3.2 Processing payments.
3.3 Notifying users about upgrades, service alerts, promotions, or other information of potential interest.
3.4 Responding to user inquiries and continuously improving our websites, products, and services based on user feedback.
3.5 IP location and fraud prevention.
3.6 Verifying the identity of the account holder and accurately tracking user accounts, assisting technical staff in analyzing and addressing potential user issues.
3.7 We take user data protection and privacy seriously. We will never share or sell user data without permission.
3.8 Better understanding how users interact with our applications and services.
3.9 Improving, modifying, customizing, or otherwise optimizing our applications and services.
3.10 Preventing security breaches and misuse.
In short, this information helps us improve our products and services. We have no practical way of using this information to identify your personal identity. We may store this usage data for up to three years.4.Logs
If you visit our website, we may collect your IP address to help diagnose server problems and manage our website. We will only use the IP address for this purpose and may retain website access logs for up to six months.
5.Use of Cookies
We use cookies on our website for session management and to retain your settings or preferences. We may also use third-party cookies to collect visitor statistics and measure the effectiveness of our marketing activities. If you wish to reject third-party cookies, please configure your browser settings accordingly.
6.Children’s Privacy
We cannot guarantee that children will not access our websites or use our applications without parental consent or notification. As stipulated in our End User License Agreement, we require parental involvement during the download process and encourage parents to read this Privacy Policy before allowing children to use our applications and services.
7.International Data Transfers
If you are located in the European Economic Area (EEA), the personal information we collect about you may be transferred to recipients located outside the EEA or remotely accessed, including in countries that may not be deemed to provide adequate protection for personal information by the European Commission. We comply with applicable legal requirements to ensure adequate protection for your personal data. Where legally required, our business partners will obtain your valid consent to transfer your personal information to recipients outside the EEA, including VMOS Cloud affiliates and any other recipients described in this Privacy Policy. You have the right to withdraw your consent at any time.
8.Personal Information Security
The security of user information is our top priority, and we take stringent measures to prevent unauthorized access, use, disclosure, or destruction of data. We have implemented physical, technical, and administrative security measures in line with applicable laws and industry standards. For example, we use firewalls, encryption, and automated software designed to prevent fraud and identity theft; our data is stored only in highly secure data centers. Physical access is strictly controlled by our staff using video surveillance and other electronic measures at perimeter and building entry points.
We also protect user privacy by minimizing sensitive data stored on our servers. We seek appropriate contractual protections from our partners to ensure their handling of user data meets required standards.
9.Contact Us
We value privacy and consider user trust a great asset. If you have any questions about this statement or any privacy concerns in our applications or services, please feel free to contact us at 438121259@qq.com.
