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How to Pre-Order the Cloud Phone Machine?

Introducing Pre-Order: Secure Your Cloud Phone Stock Hassle-Free

Sufficient stock is always the concern because cloud phones are in high demand while stocks are limited. The sold-out scenario often frustrates users. To solve this, VMOS Cloud shares its smart solution, the Pre-Order service, a seamless way to reserve your android cloud phone device before restocking and avoid the risk of losing the stock in the snap up.

What is the Pre-Order?

Pre-order provides a choice for users to avoid competing for the new stock manually. This is a new function on the store that only appears when the cloud machine is in a grey, temporarily no stock status, and allows users to lock-in the new stock of cloud phone machine in advance. Once backing in the stock, the system will automatically process all Pre-ordered line-up and send the cloud phone machines to users, which greatly improves the chance to get the new stock. Instead of manually competing to get the new stock, the Pre-order is prioritized and automatically fulfilled once new devices arrive. One important thing is the system will process the Pre-Order based on the order time, that is, the earlier you give us the order, the sooner you will receive the stock. Basically, Pre-order is a service to seize the stock in advance in the next restock, and this is much different from the traditional order, consumers will get the product once they finish the payment.

  • Guaranteed stock: skip the stress of last-minute caused by panic buying.

  • Priority treatment: pre-orders are processed before general sales.

  • Zero effort: no need to refresh pages or track restock alerts, the system will take over it.

    When will my pre-order be shipped?

    Pre-orders will ship within 1–3 business days after restocking. And you'll receive a tracking email for notice if the stock is sent, including order number, units, and the booked time. 

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    And now only over 30-day purchase plans can use the Pre-order function, if the pre-order is still processing or in undelivered status, you can find Purchase-> Select the Plan details you ordered-> Find the Red Info to check the stock status in the application. 

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    How to use the Pre-order step by step?

    1. Find the Purchase on the side bar, select the desired cloud phone model and Plan on the Buy page, then click ->Pre-Order.

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    2. Then the window will pop-up, just Confirm Purchase to go on.

    confirm_buy.png

    3.Reconfirm your pre-order device information at the top banner, next choose Online Payment or Wallet Payment -> Submit the Purchase. If finished, your spot in the queue is secured.

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    4.When stock is replenished, the VMOS Cloud system will instantly assign a device to your order. Notice again, the stock will ship automatically based on the sequence of pre-order time. Thanks for your understanding.



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